For many, the measure of success of an online advertising
 |
| Is it all about clicks? |
campaign is
simply the number of clicks through to a website. If these results are low
it is seen to have failed but no account is taken of how many people were exposed to the brand or if the user finished their session and visited the website directly at a later date.
Most media either performs one function, lead generation or brand awareness, but online advertising can do both in the one place.
The value of a 'clicked' online advertisement can be determined by a
couple of factors:
What website is this being served on?
If your message is seen by the right target audience the value is far higher than a click on another site by a user not fitting this profile.
Are you actually asking for a click?
If everything you want to say is contained within the advertisement or if there is no call to action then you would come to expect fewer clicks.
If the user clicks through to your site is it giving them what they expect? The user will want to find out more about the product or service they have seen advertised so make sure not only that they are taken directly to it but also that you can track what they do once they land there. If the experience on your site is not a good one, that click has no value.
With more Rich Media advertisements these days you can make them expand and let the user do multiple things within the one space. For example, in this
Uncle Ben's rice MPU it not only gets the message across but lets the user do more within the ad itself. The first action is to rollover (hover the mouse over the space and it expands) - this does not require a click but it opens up to reveal a recipe, the option to print it out, send to a friend or visit the Uncle Ben's site.
This demonstrates that the user is engaging with the brand without clicking through to the website. More and more we see interaction rates as a form of measurement rather than the click through to another website.
Clicks are great, as there is interest in your product or service, but they are only an indicator and the real value lies beyond this.